DIRECT TO YOU FROM THE SOURCE
Lot’s a Prop is the UK’s fastest growing online FPV & RC model retailer because we provide you with the latest FPV equipment available on the market at unbeatable prices. To do this we ship directly to you from source and this may mean it takes a little longer to get to you when a half globe of travel is involved. Our standard shipping service takes on average 20-40 days. If you’re prepared to pay for delivery you can cut this down to 7-15 days.
SAME DAY DISPATCH
We endeavour to ship all orders the same day, if received Monday to Friday before 2pm. If your order is placed after that it will be shipped the next working day.
Note: Bank Holidays and National Holidays are not working days. Royal Mail and all couriers are closed. As all shipping is handled by a third party we unfortunately cannot guarantee that your order will arrive in the duration quoted. Back-order items and bespoke items, which may have a specific lead time, are dispatched the next business day after they become available.
NOT AT HOME DURING THE DAY?
No problem. Your billing address should be the address your card is registered to, however you can have your parcel delivered to an alternative address. Just fill in the desired address in the delivery address section during checkout. Don’t worry, its very discreet, the image on this page shows how your order will look.
WHAT IF YOU’RE OUT WHEN YOUR ORDER ARRIVES?
If you’re out when your order arrives, your postman or courier will leave a card telling you where to pick up your discreetly packaged order.
Royal Mail will keep your package at your local depot for 7 days where you may collect it. After 7 days parcels are then returned to us.
DPD will contact you by text or email to notify you of a delivery time and date. If this is not convenient for you, you have the option to change it. DPD will attempt delivery 3 times, if they are still unsuccessful after this time the parcel is returned to us.
If your order cannot be delivered and is returned to us postal charges will regrettably apply to send the goods back out to you.
TRACKING YOUR ORDER
Your unique tracking number will be emailed to you when we dispatch your order. You can normally use this number to track your parcel from around 8pm on the day of dispatch.
Please be aware that lotsaprop.co.uk cannot be held responsible for orders delayed by incorrect or incomplete address information supplied during the checkout process.
WHERE WE DELIVER TO
Shopping from outside the UK? Lot’s a Prop delivers to the following countries:
- Czech Republic
- Falkland Islands
- United Kingdom
- United States
If you order products for delivery to one of the above international delivery destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.
Please be aware heavy or large orders may be charged extra shipping costs above those shown at checkout. We will contact you once your order is ready for dispatch with any extra shipping charge.
STOCK AND ORDERING
Goods that are in stock are dispatched same day if you order before 1pm. If you have ordered an item that is out of stock and are happy to wait a bit longer for delivery, we would expect to get your goods to you within 12 days.
If any questions should arise regarding your order, we will try to contact you by email, and if that fails, we will try to contact you by phone if a number was provided during checkout.
If you select an item that is out of stock and choose overnight shipping as your method of delivery we will not dispatch your order until all the goods are in stock. If you wish to do a split dispatch order please contact us.